Privacy & Data Protection Policy
At AirTravis (airtravis.com), safeguarding the confidentiality, security, and integrity of your personal information is a core commitment. This Privacy Policy explains how we collect, handle, transmit, and protect your data when you interact with our digital platform, submit quote inquiries, or book travel arrangements through our concierge team.
Information We Collect
To deliver customized travel planning, competitive quotations, and ticketing fulfillment, we collect:
- Contact Details: Full legal name, email address, mobile phone number, and WhatsApp communication number.
- Travel Parameters: Origin, destination, travel dates, passenger counts, cabin class, hotel tier preferences, dietary requirements, and specific concierge notes.
- Ticketing & Identity Documents: Government ID details, passport numbers, date of birth, nationality, and visa copies when required by airlines, hotels, or immigration authorities to execute confirmed bookings.
- Technical Browsing Data: IP addresses, browser specifications, referring URLs, and device types gathered via analytical cookies to optimize portal performance and user experience.
How We Use Your Data
Your personal data is used solely to:
- Process custom travel quotes across flights, stays, holiday circuits, and ground transfers.
- Finalize reservations and issue tickets with verified third-party Travel Providers.
- Transmit itinerary updates, e-tickets, booking modifications, and customer service notices via email, SMS, or WhatsApp.
- Generate statutory commercial tax invoices and maintain accounting compliance under Indian MSME and GST frameworks.
Disclosure to Third-Party Travel Providers
Because AirTravis operates as a travel concierge aggregator, your information is shared exclusively with:
- Verified Suppliers: Direct airlines, accommodation operators, car hire companies, and B2B wholesale aggregation partners necessary to confirm your travel reservations.
- Statutory Authorities: Customs, immigration departments, and law enforcement agencies when legally required by sovereign mandate or court order.
- No Commercial Data Sales: AirTravis does not sell, lease, monetize, or disclose your personal data to unaffiliated third-party marketing companies.
Data Security & Retention
We maintain administrative, technical, and physical safeguards—including SSL encryption across our web infrastructure, secure cloud repositories, and restricted internal access—to protect your personal records against unauthorized disclosure or loss. Booking and tax records are retained only for the duration mandated by applicable Indian financial and commercial record-keeping laws.
Cookies & Analytical Tools
Our website utilizes essential and analytical cookies to remember user preferences, facilitate inquiry submissions, and analyze aggregate traffic trends. You may disable non-essential cookies through your browser settings, though certain navigation features may have reduced functionality.
Your Rights
Under applicable privacy regulations, you have the right to review the personal information we hold, request corrections to erroneous details, or request deletion of non-essential records (subject to regulatory accounting requirements).
Contact Data Officer
For inquiries regarding our privacy standards or data protection practices, please contact:
AirTravis Operations, Kanyakumari, Tamil Nadu, India
